Reference

indo178 Terms & Conditions Explained

Our Terms & Conditions set the rules for opening an account, entering the lobby and using wallet services on indo178.

Account rulesWallet conditionsData requestsLocal access

What These Terms Cover For Indonesia

indo178 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions govern your relationship with our service from account creation through closure. You must provide accurate account details, complete the requested phone verification before account access and keep login credentials private. Eligibility depends on local law, and you remain responsible for checking whether

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use is permitted from your location in Indonesia. The policy also sets conditions for wallet records, transaction checks, account suspension after suspected misuse and requests to correct personal data. DANA, OVO, GoPay, QRIS, bank transfer and virtual account entries may appear in your account record, but
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each transaction remains subject to the displayed instructions and verification status. If a rule changes, we will present the revised wording through the service or a contact route. Continuing after the stated effective date means you accept the revised Terms & Conditions where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Get Policy Help Beside Your Account

A clear contact path matters when a Terms & Conditions question affects your account or wallet status.

RECORDS AND CONTROL

How We Apply These Conditions

We apply the Terms & Conditions through identifiable account steps rather than hidden assumptions. Phone verification connects activity to the right account, while transaction references help us check wallet records.

Data handling

We use account details and submitted records to operate the agreed service, check requests and respond to policy matters. Your request should identify the data or clause you want us to examine.

Cookie choices

Cookies may support account continuity and page settings on your device. Our Terms & Conditions explain their role, so you can ask which cookie-related setting or record needs clarification.

Account security

Keep your login details private and complete phone verification before account access. If you suspect unauthorised activity, contact us promptly with the account identifier and relevant device details.

Record retention

Transaction and account records may be retained for operational, security or policy reasons described in the applicable conditions. Ask us about a particular record by supplying its date and reference.

Correction requests

You can ask us to correct an inaccurate account detail or clarify how a clause applies. We may request verification before changing records connected with DANA, QRIS or bank transfer activity.

Account closure

If you want to close your account, contact the stated support route and settle any pending verification question first. We will explain the applicable closure process and retained records.

Terms & Conditions Questions Answered

These answers focus on the policy points most likely to affect your decision before opening an account. We keep the wording practical: account setup, local eligibility, wallet records, data requests and contact steps. If your situation is unusual, send the relevant clause and account reference through the available support path for a tailored response.

You can read the current Terms & Conditions through the policy access point on indo178. Check the effective date before opening an account, especially if you are returning after a wording change.

Yes. The conditions cover account-linked records for DANA, QRIS and other listed rails, including displayed status and verification steps. Keep each reference so we can check a transaction accurately.

You must provide accurate account details and complete the requested phone verification before account access. We may ask for additional checks when a request or transaction cannot be matched safely.

Yes, eligibility depends on local law. You are responsible for checking whether access is permitted from your location, and our conditions apply only where local law permits.

Use the support route connected with your account and identify the detail you believe is inaccurate. We may verify your identity before changing records or discussing information linked to wallet activity.

We may revise the Terms & Conditions and will present the new wording or effective date through the service or contact route. Read the update before continuing where local law permits.

Send your account identifier, payment rail, transaction reference, date and displayed status. For GoPay, OVO, virtual account or bank transfer records, those details help us locate the relevant policy issue.

indo178 Terms & Conditions Explained

Get Policy Help Beside Your Account

How We Apply These Conditions

Data handling

Cookie choices

Account security

Record retention

Correction requests

Account closure

Terms & Conditions Questions Answered

01 Where can I read the indo178 Terms & Conditions?

02 Do the Terms & Conditions apply to DANA and QRIS?

03 What account step is required before access?

04 Does eligibility under the Terms & Conditions depend on location?

05 How do I request a correction to my account data?

06 Can indo178 change its Terms & Conditions?

07 What should I send about a disputed wallet record?

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