Reference

indo178 Privacy Policy for Your Account

Our Privacy Policy explains how we collect, use, protect and retain data when you open an indo178 account, sign in on mobile or use DANA, OVO, GoPay and…

Account dataWallet recordsCookie choicesContact requests
indo178 indo178 Privacy Policy for Your Account
POLICY HELP ROUTE

Privacy Help Beside Your Cashier Path

A clear contact route helps you question a record without repeating your account story.

Account access Use the support route beside login when your phone verification or account data appears…
Wallet record For DANA, OVO, GoPay, QRIS or bank-transfer questions, share the payment reference and selected…
Privacy request Ask us to correct, access or clarify data through the policy contact route.
HOW DATA IS HANDLED

Cookies, Security and Retention Explained

The way we handle data is tied to the actions you take, rather than a broad collection of unrelated details.

Account creation

When you open an account, we record the details needed for access and phone verification. These fields help us match your login, wallet status and privacy requests to the same account.

Payment matching

A DANA, OVO, GoPay, QRIS, virtual account or bank-transfer reference lets us check whether a transaction belongs to your account. We use the reference for status checks and dispute handling.

Mobile cookies

Our mobile browser path may use cookies or similar device signals to keep a sign-in session working and detect unusual access. Your browser settings can control or clear these signals.

Account security

Phone verification, session records and device signals help protect account access. If you notice an unfamiliar sign-in, contact support through the account route and avoid sharing any verification code.

Retention period

We retain account, payment and support records only as long as needed for the stated service purpose, dispute handling or a legal requirement. The period can differ by record type and local rule.

Data changes

You can request correction, access or clarification of personal data through our privacy contact route. We may ask for account verification before changing a phone number or releasing a stored record.

Privacy Policy Questions for Indonesia

These Privacy Policy answers cover the account, wallet and device questions we expect you to ask before opening access. If your situation involves Yogyakarta, another Indonesian location or a specific payment reference, send the relevant detail through our support path; eligibility still depends on local law.

The Privacy Policy covers data used for account creation, phone verification, sign-in protection, wallet status checks, payment references, cookies, support requests and retention. It applies to the indo178 site and mobile browser path.

We may store the selected rail and transaction reference for DANA, OVO, GoPay, QRIS, virtual account or bank transfer. These details help us match a payment, investigate a mismatch and answer your request.

Contact us through the privacy support route and describe the record you want corrected, accessed or clarified. We may confirm your account identity before changing phone details or releasing a private account record.

Yes. The Privacy Policy covers data from the mobile browser path, including session and device signals used for sign-in protection. Your browser controls can clear cookies, although clearing them may affect account access.

Retention depends on the record, its service purpose, dispute handling needs and applicable legal requirements. Account, wallet and support records can therefore follow different periods rather than one fixed timeframe.

You can request access or clarification through the privacy contact route. Include your account identifier and the relevant subject, such as phone verification or a QRIS reference, while keeping passwords and codes private.

Use the support route linked near the cashier and account access areas. Tell us whether your concern involves cookies, phone verification, wallet status or data correction so we can direct the request accurately.